User Guide
Creator Program

Read transactions and redeem earnings

Understand creator earnings, balance changes, T+30 holds, credit conversions, and incentive applications.

Made a sale? Open Creator Center → Creator Data to see what you've earned, how much you can redeem, and why your balance has changed.

Check balances, then recent activity

FigureMeaning
Convertible creator creditsThe amount you can convert now.
Payout settlement locked (T+30)Earnings still in their holding period and not yet available to use.
Reserved for applicationsCredits committed to incentive applications awaiting processing; shown when the incentive module is available.
Lifetime earnedThe total creator credits you've earned since you started.
Lifetime converted to Floatboat creditsThe total credits you've converted to use in Floatboat.

Each earning is held for 30 days. Check the next unlock time on the page to see when you can redeem it.

Read a transaction

Scroll to recent activity. Each record shows a name or transaction type, time, credit change, and balance after the change. Product-linked records can identify a Combo, Workflow, or Workbench. Earnings may show the paid credits behind them; conversions show Floatboat credits and processing status.

RecordWhy it appears
Product name / Sales earningsAn eligible paid transaction earned creator credits.
Redeemed to Floatboat creditsCreator credits were converted for consumption. Check whether processing is pending, completed, or failed.
Earnings clawbackA refund or compensation reversed related earnings.
Incentive application holdAn application reserved credits.
Incentive credits releasedRejection or cancellation released reserved credits.

The current page provides recent activity, without a date-range export button for a complete ledger. For older transactions, contact support with the product, date range, and relevant records. Do not send full payout-account details or passwords.

Earnings different from what you expected?

Check Author earnings rate, then find the product in Recent activity and compare the paid credits with the earnings. Refund adjustments also appear here.

If the numbers still don't add up, send support the product name, sale time, and relevant records so they can check.

Convert to Floatboat credits

Check the available amount and rate

Enter a whole number of creator credits, up to the convertible amount shown on the page. You'll see how many Floatboat credits you'll receive beside it. Check that figure before submitting.

Submit the conversion

Choose the redemption action, or the option to convert all available credits after checking the amount.

Once converted, you can spend the credits on model calls and tasks in Floatboat. For bank or PayPal payments, continue to the incentive applications section below.

Confirm completion

Check the conversion status in recent activity, then your account's Floatboat credit balance. Wait while processing is pending. If the outcome is unclear, use Retry conversion rather than repeatedly submitting new conversions.

If it fails or the balance remains inconsistent, contact support with the record's time and amount.

If incentive applications are available

If you see an incentive section, read the current rules first. Check the available tiers, minimum credits, and whether you qualify.

  1. Read the activity rules, eligible amount, and estimate.
  2. Choose an available tier, provide the requested payout and contact details, and read and accept the current declaration.
  3. After submitting, the credits appear as reserved. Follow the review and payment progress in your application.
  4. Supply additional information through the original application when requested. When processing finishes, check both the application result and the actual receipt.

Choose from the bank/CNY or PayPal/USD options offered on the page. The USD estimate gives you a rough idea of the amount. For a bank payment, check the payment record for the actual CNY amount. Review and payment take time; you can follow their progress in the original application.

Check payout details before submitting

Check the recipient, account, and currency. If you spot a mistake, contact support to correct it before continuing.

Missing or disabled conversion controls

Check whether credits are still held or reserved for another application, then look at the convertible amount. If the conversion entry is missing or the page says redemption is frozen, contact support.

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