Return and Refund Policy
Last updated: September 16, 2026
Digital product, no physical returns
Floatboat is a digital workspace subscription. We do not ship physical goods, so there is no parcel to return, no return shipping instruction, and no return freight for you or for us to pay.
If you need help, contact [email protected] or write to AOE Tech Labs Limited at UNIT 02, 9/F., THE BROADWAY, NO. 54-62 LOCKHART ROAD, WAN CHAI, HONG KONG.
How to cancel
You can cancel a monthly subscription at any time from Settings > Billing. Access continues until the end of the paid period.
Refunds
Purchases are generally final and non-refundable except where required by applicable law.
To request a legally required refund, email [email protected] with your account email and order details. We will review the request and respond within 14 days.
Return contact
Email: [email protected]
Address: UNIT 02, 9/F., THE BROADWAY, NO. 54-62 LOCKHART ROAD, WAN CHAI, HONG KONG
